SERVICE

Warfield Electric backs all products with a full warranty against defects in materials and workmanship for a minimum of 6 months.

​This is because of the extensive repair and testing performed on all products.
What makes Warfield superior to its competitors?
  • We have the benefits of "In-House" armature rewinding and the machine shop service necessary to repair or replace armature shafts, commutators, and other components.
  • Our engineering department is on-hand to design specific components as needed.
  • We make all of our own armature coils for production twisting or for custom hand winding of special, one-of-a-kind applications.

Customer Service

We are very concerned with strengthening our relationship with our customers. We have a friendly, knowledgeable staff waiting to answer any of your questions or concerns. You can reach any of our stores through our contact page, and at any location there is sure to be a friendly representative to help you with your problem.

Safety & Testing

Warfield Electric recognizes that the process of producing quality products does not stop with the production process. O.E.M. standards and safety precautions must be met, ensuring the quality that we demand in our work.
  • Our DYNO testing runs the finished motor under a load test that exceeds that of actual use.
  • A printed record of the test results is available upon request.
  • 100% load testing before shipment.
  • Prior to shipment, the motor is shrink rapped in plastic to prevent dust and moisture damage ensuring the highest quality product.
  • Backed by a warranty, all of our motors are designed to last even when exposed to the most demanding duty cycles.

Repair Process

Here is a simplified version of some of the processes which our staff go through while checking and repairing parts to ensure the finest product available.
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❶  Motors
  • At Warfield Electric, we feel that the motor technician is the key to a quality motor
  • Our apprentices are intensely trained for 3 years before becoming certified technicians
  • Our motor technicians reassemble your motor with care, adding Nomex insulation in critical areas to ensure a tight fit
  • The motor is assembled with double sealed bearings and high temperature grease
  • In making a quality product, we use new springs, H 100 brushes (or T300 depending on the application), and all new hardware and insulators to ensure longer life
❷  Armatures
  • All armatures that we assemble or remanufacture are insulated using Nomex insulation papers.
  • State of the art Joyal welding is used on the armatures in order to maintain insulation integrity without any annealing of the commutator while providing maximum connection.
  • The armatures are then trickle coated with two part polyester varnish and oven cured at controlled temperature for class "H" applications.
  • Armatures are diamond turned and undercut, tested bar-to-bar and then electronically balanced.
❸  Field Coils
  • All field coils are manufactured and wound in our plant utilizing both hand winding and state of the art winding equipment.
  • Coils can be reengineered per customer request to optimize performance.
  • The field coils and posts are resistance welded to insure maximum connection before installation.
  • After installation, both field coils and field rings are flooded with class "H" varnish to ensure a tight fit and a barrier against moisture and fatigue in the future.

Return Policy

At Warfield Electric we are dedicated to protecting our customers from incorrect or defective merchandise.
All merchandise can be returned for any reason within 3 months of purchase for a full refund as long as the merchandise has not been installed.

If the merchandise has been installed and found defective it needs to be sent in for warranty evaluation.
Once the product is evaluated and deemed a valid warranty Warfield Electric will either repair the merchandise at no additional cost or refund the merchandise.

If the merchandise is not deemed a valid warranty the customer will be charged for any freight or necessary repairs associated with the warranty.

Warfield Electric reserves the right to deny any warranty upon evaluation of the product.